FAQ

Where are you located?

2801 Buford Hwy NE Suite 195 Atlanta, GA 30329

If you need directions, feel free to give us a call, and we will be glad to be your personal GPS.

Our Atlanta office is located at Druid Chase Office Park on the 1st floor and is centrally located in the Brookhaven/ North Druid Hills/Toco Hills neighborhood off I-85 and North Druid Hills Road. We are surrounded by several Atlanta “intown” neighborhoods that are located within a 5-mile radius from our office:

Druid Hills / Emory University / CDC Buckhead – Lenox Brookhaven Morningside Virginia HIghlands Oak Grove North Decatur/ Decatur Scottdale

Parking

Ample free parking is available by the front door of the building and is wheelchair accessible.

What are your office hours?
  • Please make appointments at the front desk; hours are M-F, 9 am – 5 pm (closed from 12 – 1 for lunch).
  • Clinicians and consultants are here M-F, 9 am – 7 pm, and Saturdays by appointment.
What is the latest appointment time?

It may vary depending on the therapist, but many clinicians take their last appointment by 6:00 pm.

What is your late cancellation/no show policy?

Fees range from $145 to $190 for a 45-60 minute session and $210 for intakes. Rates for VIP Concierge Services range from $200-350 for a 50-minute in-home or in-office session. Rates for Group Therapy are $65 per session and $80 for intakes. Workshops and Cultural Immersion Trips are negotiated on a case-by-case basis.

Do you accept insurance?

Yes! We are in-network with Aetna, Tricare, Cigna, and Blue Cross Blue Shield.

Do you accept other insurance plans that aren’t listed?

Yes! Our clients successfully use their out-of-network benefits.

We are an out-of-network provider for many other medical/health insurance plans aside from those listed above.

If you are a policy holder of another insurance plan not listed above, outpatient mental health services, including therapy and testing, may be covered in full or part by your health insurance or employee benefit plan, assuming that your insurance reimburses for out-of-network providers.

Please check your coverage carefully by asking your insurance company the following questions:

  • Do I have “out-of-network” benefit coverage for outpatient mental health services?
  • What is my deductible, and has it been met?
  • How much does my plan cover for an out-of-network provider?
  • How many sessions per calendar year will my health insurance cover?
  • What is the coverage amount per therapy session?
  • Do I need pre-certification/pre-authorization (from my primary care physician) to begin therapy?

It will be up to you to make these arrangements. We can provide a statement-of-service (receipt) for you to submit to your insurance company to seek reimbursement directly, but full payment is expected at the beginning of each session.

How long do sessions usually last?

We offer 45-minute to 60-minute sessions. Longer sessions can be negotiated by the client and clinician on a case-by-case basis.

Who is eligible for services?

We service preteen (11-13 yrs.), adolescent (14-19 yrs.), and adults and elder (65+ yrs.) populations from diverse cultural backgrounds.

For Psychological Evaluations, we work across the lifespan, including working with children.

What are the different workshops you offer?

We offer Personal Development and Professional Development workshops in a variety of areas.

As a new client, do I need to complete intake paperwork?
  • Yes, we prefer that you complete your intake through our online client portal called Theranest. We will email you a link to our online portal.
  • If you are unable to access the online portal, you can print off and complete one of the packets below that corresponds to the treatment you are seeking. Please complete the forms in their entirety and sign all places requesting signatures.

Adult Intake Packet for Therapy & Psychological Evaluation

Child Intake Packet for Therapy & Psychological Evaluation

Consent to Psychological Evaluation Form (If applicable)

Coaching Intake Form (If applicable)

Client Request and Authorization for Naturopathic Services (If applicable)

Naturopathic Self-Assessment Questionnaire (If applicable)