Hello! I’m Marcos and I specialize in customer service with 10+ years in experience in fast-pace environments with high volume. With a management background in Quality Assurance, I make this my number one priority in all aspects of my work. Mainly, I handle day-to-day operations which include initial client intake, scheduling, referrals, and managing records request. I also handle various admin tasks to help keep our office running smoothly and efficiently. Our success lies in our partnership with our Clinicians and Verifications team. Together, we keep a healthy partnership in order to provide a better service.

My Hobbies

Family Time
Scorsese, Tarantino, Ritchie films
Disney/Pixar/Ghibli films with my kids
A Song of Ice and Fire universe
Technology
Occasional outings